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Pooja Bhangay

Senior UX Researcher

Hi There! 

I'm Pooja, your seasoned Sr. UX & Design Researcher with over a decade of experience in research and communication. In my previous role at Meta, I led research for multiple product teams across Instagram Stories, helping them smash KPIs while belting out tunes at SF and NYC karaoke nights (Yes, Researchers have fun too!).

Turning user insights into mind-blowing actionable product innovations is my jam! I'm a whiz at everything research, from planning and recruiting to interviews and analysis. Think of me as a data ninja squeezing insights from users to craft solutions that stick. I'm a user advocate who champions their needs to build experiences that truly move the needle. 

 

With the rigor of research and creativity of design, let's create experiences that matter!

With the rigor of research and the creativity of design,
I create
empathy-driven experiences that matter.

Experience 

Education

2023

2021 - 2023

2021 

2015 - 2021

2013 - 2015

UX Researcher
Meta

UX Researcher
Google

 

UX Researcher & Writer
The Global Luxury Group

 

Teaching Associate & Curriculum Developer
California State University LA 

Master of Arts
Communication Studies,
California State University Los Angeles

Bachelor of Arts
Mass Communication & Journalism,
Osmania University

Certifications

UX/UI Bootcamp, UC Berkeley 

Design Thinking Understanding

UX Research: Lean Experimentation

Diploma in Psychology

Diploma in TV Production & Screenwriting

Diploma in Handwriting Analysis 

Senior UX Researcher
Indulge Global 

Skills 

Methodology

  • In-depth Interviews

  • Usability Studies

  • Concept Evaluation

  • Literature Reviews

  • Surveys

  • Diary Studies

  • Unmoderated Studies

  • Contextual Inquiry

  • Competitor Analysis

  • Content Analysis

  • Journey Mapping

  • Participatory Design

Tools

  • Dscout

  • UserTesting

  • Figma

  • Lookback

  • UserZoom

  • Dovetail

  • Miro

  • Mural

  • Qualtrics

  • SurveyMonkey 

  • Google Workplace

  • Microsoft Office Suite

Leadership

  • Strategic Planning

  • Roadmap Development

  • Product Management

  • Risk Management

  • Vendor Relationships 

  • Business Development

  • Brainstorming 

  • Mentorship 

  • Thought-partnership

  • Presentations

  • Workshops

...and more

I invite you to explore my professional experience. Reach out directly to dive into a conversation about my latest work and how we can collaborate.  

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